Upfront’s Mission:
The Upfront brand was founded on three core values as our foundation: Honesty, Reasonable Pricing, and Customer Satisfaction. Regardless of industry, Upfront exists to provide customers with a high-quality service offering, reward honest contractors with great jobs minus the hassle, and do it for a reasonable, upfront price.
Upfront Septic
Upfront’s Mission:
Upfront Septic exists to connect homeowners with trusted and licensed contractor partners, who give simple, transparent price quotes and do a great job with your septic pumping or repair so you can get back to your normal life. That’s it!
Why do so many septic companies avoid providing simple quotes? We’ll be honest: septic services can be complicated to price out because of all the city and county fees. Meanwhile, every job is different and Upfront’s cost will vary depending on what is involved. However, it’s not your job to worry about that, it’s ours!
We handle all the hassle for you and provide a fair, reasonable price upfront for your septic pumping, repair, or replacement, with no BS. We also handle all the hassle for our contractor partners by getting them consistent work with our acquisition team, so they can focus on what they do best. However, unlike national brands, we do it with minimal overhead to minimize cost, maximize your savings, and ensure our contractors are compensated fairly.
Our LinkedIn: Upfront Septic & Plumbing (An Upfront Brand): Overview | LinkedIn
Our Structure
Quality Assurance and Branding - Upfront local team ☑️
Field Service Performed by Licensed Contractor Partners ☑️
Other Septic Brands
Management - CEO, CFO, Middle Managers 🚫
Acquisition - Director of Marketing, Account Managers 🚫
Dispatch - Underpaid Phone Operators 🚫
Service - Underpaid Contractors 🚫
Our Story
Our founder David White created Upfront’s septic branch after noticing that many big national septic companies are overcharging customers while providing poor and dishonest service.
The Tacoma area we started in specifically has many new homes being built on septic systems, so many homeowners buying homes there today don’t know what to expect to pay for a septic system pumping and had no options other than cynical national brands.
David partnered with Harman Kaler, owner of Drain Beast Services, to create a joint venture: Upfront Septic and Plumbing. Harman became the state's youngest Master Septic Installer in 2024 at the age of 25, and in 2026 agreed to join David as a co-owner of Upfront Septic and Plumbing.
With David's marketing and customer service background and Harman's elite septic skills, Upfront Septic and Plumbing seeks to streamline the septic and plumbing experience. The goal is to provide easy, simple, transparent service to homeowners. The plumbing and septic industry is notorious for poor communication, dishonest pricing schemes, and lackluster customer service; Upfront Septic and Plumbing seeks to eliminate those issues and make septic services a streamlined experience for homeowners.
David’s LinkedIn: https://www.linkedin.com/in/david-holland-white/
Upfront Septic & Plumbing News
AP News: Upfront Septic and Drain Beast Services Announce Merger
Business Information
Registered Business Name: UPFRONT VENTURES LLC
Registered Trade Name: UPFRONT SEPTIC
UBI: 605-372-094
Now Partnered With Drain Beast Services
License #: DRAINBS745W2
Upfront Septic is an Upfront Ventures brand that helps connect homeowners with trusted contractor partners, including licensed companies such as Drain Beast Services. Regulated trade work is performed by licensed contractors operating under their own applicable licenses where required.